Our Leadership Team


Jackie Ratzlaff | President, Strategic Initiatives Division

Jackie has been with Apartment Life since 2008. She worked in rehab and community-based healthcare until she was introduced to Apartment Life and pursued community-based work in the multifamily industry. She co-led the North Texas region and expansion efforts in the Mid Atlantic and Canada. She has served as a panel presenter for NAA and enjoys writing/editing for TAA, NAA, and Forbes. Jackie is passionate about improving sense of community and resident experience to impact property NOI.

Jackie and her husband Greg live in Charlotte, NC where they spend most of their time chaperoning their three kids to all the sports. She also enjoys hiking local trails, playing piano, and training her next therapy dog, Brady. Jackie holds a Masters from Texas Women's University, where she served as an adjunct instructor.