Concierge Services

 

Our Concierge Services at Apartment Life partner with your onsite team to elevate the resident experience for your community.

Service offerings include a part-time or full-time Apartment Life Coordinator, onsite office hours, and the full range of services listed below.

1-Mar-22-2023-09-49-09-8988-PM

Community Events

Large, community-focused events planned with your specific resident base in mind

2-Mar-22-2023-09-49-11-4905-PM

Resident Services

Onsite office hours, weekly services, pop-up events and community partnerships developed to elevate the resident experience

3-Mar-22-2023-09-49-12-1288-PM

Property Services

Supporting the onsite team in the upkeep of amenities and spaces across the community

4-Mar-22-2023-09-49-10-3394-PM

Quarterly VIP Experiences

Curated, exclusive experiences specific to your community

5-Mar-22-2023-09-49-12-0847-PM

Reach-Out Strategies

Welcome and renewal reach-outs, including up to three touch points with every resident

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Resident and Staff Care

Personalized, individual acts of care for residents and staff

7-Jul-30-2024-06-57-50-3397-PM

Online Reputation Emphasis

Online reputation support and social media posting throughout month

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TESTIMONIALS

WHAT OUR CUSTOMERS SAY

"I have had such a wonderful experience living here. The management staff has been so responsive and attentive to every whim and question. I could not say more positive things about the Lively management as well as Tristan, the concierge, because they truly exceeded all expectations."

The Lively Resident

"Our community’s experience with Apartment Life has been the most impactful addition to our residents' AND staff’s lives. I’m not sure how I ever managed any property in the past without Apartment Life! We love you guys."

The Lively Drayton Mills Property Manager

"I love this apartment complex. It is extremely dog friendly, the monthly resident events are really well planned and thoughtful, the amenities are top-notch and super usable, the maintenance staff works quickly, and the property manager is friendly, responsive, and always willing to lend an ear."

The Port House Resident

Program Options

We have options from full-time to part-time, shared between two communities, or a la carte. Depending on the option you choose, our coordinators can live onsite or offsite. Please reach out for more information.
Want to schedule a meeting to learn more?