Resident Services

(Affordable and Low-Income)

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Does your property have unique needs outside our conventional program? If you are looking for help with your affordable, tax credit, LURA, or workforce housing, our Resident Services program is designed specifically for you.

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Providing Wraparound Services

Our custom program addresses the practical, physical, and emotional needs of residents living in low-income conventional, affordable, tax credit, and workforce housing communities. This product is designed to provide wraparound services that meet the needs of residents, providing life enrichment and a sense of community while meeting social-service regulations and maintaining compliance. 

Watch the video below to hear from one of our staff members about the impact this program is having in low-income and affordable communities. 

PROVEN RESULTS

TRUST OUR TWO DECADES OF EXPERIENCE

1-Mar-22-2023-09-49-09-8988-PM

Community Events

Large, community-focused events designed to promote positive relationships and improve your sense of community

2-Mar-22-2023-09-49-11-4905-PM

Adult & Family Programming

Inspiring and educational programs made possible through local community partnerships and a library of Apartment Life's custom workshops

3-Mar-22-2023-09-49-12-1288-PM

Youth Programming

Fun and engaging programs daily, weekly, or monthly, to build healthy connections and help youth reach their potential

4-Mar-22-2023-09-49-10-3394-PM

Delinquency & Recertification

Ongoing support for both residents with past-due rental balances, and operators for income/bond recertification

5-Mar-22-2023-09-49-12-0847-PM

Resident Assistance

Connecting with residents to establish trust, provide essential help in times of need, and create long-term strategies for life enrichment

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Service Compliance

Activities, reporting, and documentation to satisfy LURA or tax credit compliance requirements

IT'S SIMPLE

WE MAKE IT EASY FOR YOU

  • Twenty years of experience
  • Part of a network
  • Fair Housing Compliant
  • Social services and community partnerships
  • LURA compliance
  • $2 Million general liability insurance
  • We hire, train, and manage coordinators
  • Dedicated program director
  • Monthly reporting
  • Simple invoicing
  • Budget reconciliation for events
  • Wraparound services for the highest needs
  • Marketing support
  • Online reputation and retention expertise
TESTIMONIALS

WHAT OUR CUSTOMERS SAY

“We absolutely love this program. The children and families show up for everything Apartment Life hosts. Our kids' program has really made a positive difference in the families here at Manchester.”

"We value this program so much and will continue to invest in it because we believe it's a difference maker in leasing new and retaining existing residents. Those who take part in the program love it, and we absolutely love our coordinator! She goes above and beyond to resource and care for us and our community."

Program Options

We have options from full-time to part-time, shared between two communities, or a la carte services to satisfy your LURA or compliance requirements. Depending on the option you choose, our coordinators can live onsite or offsite. Please reach out for more information.
 

We offer: 

    • Part-time or full-time Apartment Life Coordinator(s)
    • Options to live onsite / work onsite or live offsite / work onsite
    • Wraparound services, including:
      • Community-building programs
      • Financial resources / education
      • Adult education workshops
      • Employment assistance
      • Community partnerships
      • One-on-one resident assistance
      • Youth programming
    • Weekly updates / monthly reporting
    • Recertification and Resident Services Compliance (LURA)
Want to schedule a meeting to learn more?